FAQ
Is Austin Brothers Beer Gear Only Offered Online?
We have a limited selection of sizes and styles at the brewery. For better selection, shop online and you have the option to pick up the order at Austin Bros. Beer Company located at 821 W. Miller Street, Alpena, MI 49707 or have it shipped to your home.
Gift Cards
You can purchase gift cards to the Austin Bros Beer Co online by clicking here. Gift cards can be mailed or picked-up at the brewery where they can be redeemed for beverages, food and merchandise. Gift cards cannot currently be redeemed at the online store.
Payment & Shipping
We accept and ship orders within the contiguous United States. Shipping is not currently available in Alaska and Hawaii. Orders will be shipped via USPS ground service once online payment is processed.
How Do I Pick Up My Order?
When ordering, choose "Pick Up at Brewery" as your shipping option. Your merchandise will be available in 3 business days from the date of the order. See schedule below for when you can expect to pick up your order. Please bring your receipt and identification to the register to pick up the items.
Order Pick Up Schedule:
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Placed Monday - Pick Up Thursday
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Placed Tuesday - Pick Up Friday
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Placed Wednesday - Pick Up Saturday
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Placed Thursday - Pick Up Monday
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Placed Friday - Pick Up Tuesday
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Placed Saturday - Pick Up Wednesday
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Placed Sunday - Pick Up Wednesday
Returns & Refunds
All clothing and logoware sales are final. We do offer replacements for any drinkware or candles damaged during shipping. Simply send any damaged goods back to the shop within 14 days of receipt and we will gladly ship you a replacement. Our shop's shipping address is:
Austin Bros Beer Co., 821 W. Miller Street, Alpena, MI 49707